Payments are accepted for availing the services offered by ScholarCred to its institutional customers. The policy with respect to all subscription and other payments made to Scholarcred is mentioned below

• Scholarcred operates on a strict no refund policy for subscription cancellations.
• Once a subscription is canceled, whether voluntarily by the user or due to a violation of the terms and conditions of the agreement, no refunds will be provided for any unused portion of the subscription period.
• Users are responsible for canceling their subscriptions (in case of B2B partners) before the next billing cycle to avoid automatic renewal.
• Exceptions to this policy may be made at the sole discretion of ScholarCred in cases of proven fraudulent activity or other extenuating circumstances